Last Updated: July 16, 2026
Can I return my order?
Yes. You have 30 calendar days from the delivery date to initiate a return for eligible items.
What condition must the items be in?
Returned items must be unworn, unwashed, and in their original packaging with all tags attached. If a product arrives damaged, defective, or not as ordered, please contact us immediately—these situations are handled as priority returns and are fully covered.
Are there any exclusions?
For hygiene reasons, opened undergarments, earrings, and any products marked “final sale” on their product page cannot be returned. All such items are clearly labeled before purchase.
Do I have to pay for return shipping?
No. All returns within the 30-day window receive a prepaid shipping label. There are no return shipping fees and no restocking fees under any circumstance.
How do I start a return?
Send an email to info@mauricees.vip with your order number and the item(s) you’d like to return. We will reply with a prepaid label and step-by-step instructions.
Where do returns need to be sent?
All returns must be shipped to the following address:
Mauricees
18886 Nw 52nd Ct
Miami Gardens, FL 33055
United States
When will my refund arrive?
Once your package arrives at our returns center, we will inspect the contents and issue your refund within 1–2 business days. The money goes back to your original payment method. Please allow an additional 7–10 business days for the credit to appear on your statement, as processing times vary by bank and card issuer.
What about exchanges?
We are not able to process direct exchanges at this time. For a different size or color, simply return the unwanted item and place a new order. This ensures the fastest service.